Search
Support
Support Home
Online Service Center
Create and manage your support and warranty requests
Request Support
Let us help with your service and warranty issues (sign in required)
Check Warranty Coverage
Verify your coverage and request warranty support
Sign In or Sign Up
Access your account or create a new one to view personalized support resources
Request Support
Let us help with your service issues and questions
Check Warranty Coverage
Verify your coverage and request warranty support
Request Support
Let us help with your service issues and questions
Check Warranty Coverage
Verify your coverage and request warranty support
New Warranty Return
Submit products for warranty replacement
Support history
Sign in
to view status on existing or past requests
Support history
Export history
Checking...
Request
Status
Customer Description
Products or Services
Created
Last Updated
Actions
Show more
Support Request Status
New
Request is new and has not been viewed by Intel Support.
Open
Request is open and is being worked by Intel Support.
Closed
Request is closed.
Draft
Customer draft has not been submitted to Intel for action.
Warranty Entitlement
AWR
Advanced Warranty Replacement: The depot ships the replacement item to the customer without waiting for the defective part. Only available to qualifying members.
SWR
Standard Warranty Replacement: The customer's return item(s) must be received before the depot ships the replacement item(s).
SRR
Self Recycling Replacement: The depot ships the replacement item to the customer and the customer is expected to recycle the product. Only available to qualifying products and members.
Fulfillment
A shipment of spare parts to the customer.
Need more help?
Give Feedback
Did you find this information useful?
YES
NO
500
characters remaining
Send
Thank you
