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Details on Intel Customer Support services during COVID-19 global response actions: https://www.intel.com/content/www/us/en/support/articles/000056355.html
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Check Warranty Coverage
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Request Support
Let us help with your service issues and questions
Check Warranty Coverage
Verify your coverage and request warranty support
Request Support
Let us help with your service issues and questions
Check Warranty Coverage
Verify your coverage and request warranty support
New Warranty Return
Submit products for warranty replacement
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Advanced Warranty Replacement
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Self Recycling Replacement
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Contact
Contact
Allan Parker
Brett Zippay
CHIN-CHUNG LIN
daniel martin
Eddie Coffman
Roland Clement
Ting Yu Ho
vinod kumar
剑锋 吴
梦雅 赵
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Request
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Customer Description
Products or Services
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Support Request Status
New
Request is new and has not been viewed by Intel Support.
Open
Request is open and is being worked by Intel Support.
Closed
Request is closed.
Draft
Customer draft has not been submitted to Intel for action.
Warranty Entitlement
AWR
Advanced Warranty Replacement: The depot ships the replacement item to the customer without waiting for the defective part. Only available to qualifying members.
SWR
Standard Warranty Replacement: The customer's return item(s) must be received before the depot ships the replacement item(s).
SRR
Self Recycling Replacement: The depot ships the replacement item to the customer and the customer is expected to recycle the product. Only available to qualifying products and members.
Fulfillment
A shipment of spare parts to the customer.
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