Search
Support
Support Home
Online Service Center
Create and manage your support and warranty requests
Details on Intel Customer Support services during COVID-19 global response actions: https://www.intel.com/content/www/us/en/support/articles/000056355.html
Request Support
Let us help with your service and warranty issues (sign in required)
Check Warranty Coverage
Verify your coverage and request warranty support
Sign In or Sign Up
Access your account or create a new one to view personalized support resources
Request Support
Let us help with your service issues and questions
Check Warranty Coverage
Verify your coverage and request warranty support
Request Support
Let us help with your service issues and questions
Check Warranty Coverage
Verify your coverage and request warranty support
New Warranty Return
Submit products for warranty replacement
Support history
Sign in
to view status on existing or past requests
Support history
Export history
Timespan
Timespan
Last 7 Days
Last 14 Days
Last 30 Days
All Time
Custom
to
Status
Status
Any Status
New
Open
Closed
Draft
Request Type
Request Type
Any Request Type
Warranty Request Only
Support Request Only
Advanced Warranty Replacement
Standard Warranty Replacement
Self Recycling Replacement
Fulfillment
Contact
Contact
Allan Parker
Brett Zippay
CHIN-CHUNG LIN
daniel martin
Eddie Coffman
Kevin Dicarlo
Natthawut Boonterm
Roland Clement
Ting Yu Ho
vinod kumar
剑锋 吴
梦雅 赵
All Contacts at null
Checking...
Request
Status
Customer Description
Products or Services
Created
Last Updated
Actions
Show more
Support Request Status
New
Request is new and has not been viewed by Intel Support.
Open
Request is open and is being worked by Intel Support.
Closed
Request is closed.
Draft
Customer draft has not been submitted to Intel for action.
Warranty Entitlement
AWR
Advanced Warranty Replacement: The depot ships the replacement item to the customer without waiting for the defective part. Only available to qualifying members.
SWR
Standard Warranty Replacement: The customer's return item(s) must be received before the depot ships the replacement item(s).
SRR
Self Recycling Replacement: The depot ships the replacement item to the customer and the customer is expected to recycle the product. Only available to qualifying products and members.
Fulfillment
A shipment of spare parts to the customer.
SUPPORT ON THE GO
Find and compare products, get support, and connect with Intel.
Need more help?
Give Feedback
Did you find this information useful?
YES
NO
500
characters remaining
Send
Thank you